Good Karma Information Technology Noida, Uttar Pradesh

Roles and Responsibilities: - Handling outbound International Voice calls. - Resolving the technical issues related to software/ trouble shooting plans for US based clients -Persuading clients that a product or service best satisfies their needs in terms of quality, price and delivery and converting calls into deals -Developing long-term relationships with clients through managing and interpreting their requirement. - Define and execute strategy that creates a long- term business relationship with key customers. -Helps to identify and qualify leads. Consult with customers to define and deliver the appropriate solution using industry's best practices. - Problem identification and resolution during deployment. -Project management including proposal creation, project documentation and follow up to successfully move the relationship forward as defined by the strategic goal.