Overview
Handle customer inquires both telephonically and email.
Research required information using available resources.
Manage and resolve customer complaints.
Provide customers with product and service information.
Enter new customer information into system.
Update existing customer information.
Process orders, forms and applications.
Identify and escalate priority issues.
Handle Irate Customers
Route calls to appropriate resource.
Responsible for dealing with Domestic & International Clients
Skills / Roles I hire for
Content WritersContent DevelopersWebsite Content DevelopWeb DeveloperSearch Engine Optimizationweb designerCall Center ExecutiveTelecallerTele Salescustomer carecustomer servicetele Sales Executivecall center manager