Desktop Support Engineer jobs in Singapore - Overseas Manpower Agency

Apply Now View All Jobs by this Recruiter

  • Job View 42 Views
  • Applicants Less than 5 Applicants
  • 2021-03-20 2021-09-20

Job Description

Wanted Desktop Support Engineer for Singapore

Industry : Engineering, Technical and R&D

Key Skills : Desktop Engineer, Desktop Support

Function : Engineering / Technical / R&D

Positions : 30

Experience : 3 - 9 Yrs.

Salary : INR 100000 - 200000

Qualification : Diploma and B.C.A, B.Ed, B.Tech/B.E, M.C.A, M.Tech with Valid Passport

Gender Preference : Male

Hiring For : MNC Company

DESCRIPTION

Desktop Support Engineer

provides Onsite Support to Users with Good Customer Satisfaction for Main and Off-site; service Cases Escalated By Helpdesk, Ensure Service Report Form are Completed and Update/close the Tickets On a Timely Manner as per Ticket Update/closure Procedure;

helps to Maintain or Improve the Overall Image of the Support Team

level 1 & 2 Level Trouble Shoot and Problem Resolutions;

provide Technical and Operation Support;

work to Reach Service Level Target;

break/fix for Patches, Software Distribution and Preventive Maintenance;

managed the Media and Documentation Related to the Equipment Supported;

scanning and Software Distribution Agent Installation and Reinstatement of Agent as Needed During Transition, Wall to Wall and Steady State Activities;

install the Inventory Scanning Agent Upon Any New Asset;

deployment/cloning/hardware Change that Needs Re -installation of the Agent. (agents and Instructions Will Be Provided By Customer);

reinstate Inventory Scanning Agent On the Pcs/laptops for Those Cases Highlighted By the Asset Administrator Where the Agent is Not Responding Back to the Server After the Periodic Scanning;

provide the Listing of Any Disposed Assets from the Environment to Asset Administrator for Updating the Asset Repository

support Imacs Each Imac is Treated as a Case;

provide Break Fix to Software Distribution Patches Where Customer Will Provide the Instructions;

Industry

Engineering / Cement / Metals

Functional Area

Engineering/ Engineering Design / R&D / Quality

Number of Vacancy

30

Education

Other Bachelor Degree


About Overseas Manpower Agency

Manpower Agency India

Learn more...

read more
Apply Now

Similar Jobs



Career Insights For Your Growth