Voice Process Executive jobs in Newfoundland - Pama Networks Pvt Ltd

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  • Job View 13 Views
  • Applicants Less than 5 Applicants
  • 2019-05-16

Job Description

Provide Coaching & Feedback to Enhance Agent Performance.

Analyze Audit Data, Compliance, Communication & Process Related Data. Prepare &

implement Action Plans.

Analyze the Coaching / Training Needs of the Agents & Support Them in Delivery.

Participate in Calibrations to Ensure Consistent Scoring & Feedback Delivery Approach.

Keep the Reps Updated On New Process Changes/updates, Improvement Initiatives.

Conduct Compliance, Communication & Process Awareness Sessions for New Hires.

Industry

Call Centre / BPO / KPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy

10

Education

Higher Secondary


About Pama Networks Pvt Ltd

We are Seeking Sales/Marketing Executive for our organization.
Sales executives are the key point of contact between an organization and its clients: answering queries, offering advice and
introducing new products. We need a Candidate who have Interested in
Field Work.
Both Fresher and Experience candidates can be applicable
Male candidates Only. Two Wheeler is Must.

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