Mass Hiring Voice Process Executives with a Leading International MNC (DOMESTIC).
Client Details: A Leading International MNC operating with more than 223,000 employees across 350 contact centers in 76 countries. Client services range from Customer Support/Care, Technical Support, Customer Acquisition, Data Analytics, and Back-Office across Voice, E-Mail, Chat, Social Media and other Digital Channels. Hiring for Domestic, Premium Domestic and International Accounts.
Hiring & Selection:
There are 2 rounds of interview: HR Round & Ops Round.
Both the interviews are carried on over the phone and once the candidate is shortlisted, offer letter is released for the same on mail.
Proficient in Malayalam.
Need to have Average communication skills in English-Verbal/Written
Need to have Excellent communication skill in regional language
Excellent Understanding about customer service & Technical support
Comfortable for a Rotational Shift & Rotational offs
For Females- Shift timing would be 6 AM- 8 PM
Education: PUC and above
Work Location (Malayalam): Mohali
Package: Rs. 16,000/- per month (1.92LPA)
Relocation bonus up to 7500/- after clearing certification
Ticket Reimbursement up to 700.
Free Guest House( Only Accommodation) till candidate receives first salary
Working hours: 10:30 AM to 6:00 PM (Six days a week)
No. of Positions: 10+
Benefits of work location ( Mohali)
Cost of living is less as compared to metro cities; a PG is available in the range of 3.5 to 5K.
The cities has small dimensions and hence travel time from any corner to office would be less, henceforth a person will be able to invest his time for a hobby/ higher studies or even watch a movie.
All are peaceful cities and hence are safe for both male and female candidates.
There are also a lot of historic places for