Vmware Administrator jobs in Chennai - Ventura Technonogies Pvt Ltd

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  • Applicants Less than 5 Applicants

Job Description

Roles & Responsibilities:

1. Provide local and remote diagnostics and technical issue resolution

2. Provide outstanding customer service by interacting directly with clients on client issues

3. Take ownership of incidents and identify problem trends to improve the overall dependability of the environment and meet appropriate Service Level Agreements

4. Monitor relevant systems for availability and performance and respond to alerts to meet business objectives and service levels

5. Write scripts and procedures for daily operations

6. Maintain and support production environments consisting of VMWare and VDI environment.

7. Administration, Management and troubleshooting of VMware View, VDI environments and Microsoft environments

8. Managing of both backend servers and VDI template creations, profile management, etc.

9. Regular administrative activities like virtual desktop setup, VDI access requests, access issues, application deployment, patching activities etc.

10. Proactively identify and perform hardware and software upgrades

11. Evaluate new products and recommends updates and upgrades

12. Provide technical guidance to other VMware administrators

13. Monitor and update all incidents and requests, including calls assigned to external suppliers/vendors

Key Skills:

1. Excellent communications able to work directly with a team environment

2. Excellent verbal and written communication skills, phone etiquette, keyboarding skills, data entry skills, people skills, customer focused and service oriented, attentive to details, act with professionalism, able to multitask.

3. Document Incidents and Work Orders with detailed breakfix steps and resolution in ticket tracking system

4. Monitor and update all incidents and requests, including calls assigned to external suppliers/vendors

5. Reassign or escalate incidents and requests to appropriate support level, third parties or other teams where appropriate level of discussion of issues with colleagues will be conducted

Industry

Computer / IT

Functional Area

IT Software - Network Administration, Security

Number of Vacancy

1

Education

M.C.A


About Ventura Technonogies Pvt Ltd

Ventura Pranas provides a full range of accounting and bookkeeping services geared towards assisting CPA Individual and small to mid-sized companies. Our main objective is to help business owners like you reduce time spent on non-essential tasks, enabling you to focus on core business functions and increase profitability.

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