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Job Description

Deliver Product and Process Trainings

Take up new hire Training batches

Maintain attrition and throughput as per process guidelines

Coach and Counsel where-ever needed

Document Training reports and trackers

Should have handled trainings for technical helpdesk trainings.

To Conduct on Job and off job Training modules and motivate the team to achieve set sales targets.

Desired Skills and Experience

3-5 years experience in International BPO

Minimum 1 years exp as a trainer in Technical/Non-technical Outbound process is MUST

Should have International Voice process experience.

Must be open to all shifts, 5 days a week

Graduates in any stream can apply

Excellent communication skills

Candidates should have good analytical and people skills with knowledge

Excellent interpersonal and communication skills, both written and verbal

Ability to confidently source and approach new prospects, utilizing excellent presentation

Skill.

ADDITIONAL BENEFITS:

Saturday and Sunday fixed off.

Transport facility provided.

Salary : 20000-25000 per month

Key Skills

  • Excellent Communication Skill

Industry

Call Centre / BPO / KPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy

5

Education

Other Bachelor Degree


About Maven Infotech Pvt Ltd

Maven InfoTech, a Premium ITeS & BPO firm, based in Kolkata, the City Of Joy and the Capital city of West Bengal, India. Company provides a comprehensive range of outsourced Voice-based services (out-bound) to its Indian, Australia, U.K & US Clients along with the back office and process outsourcing support. Maven InfoTech is a leading global provider of innovative business process services for clients who are seeking to cut costs, improve operation efficiency and take advantage of the opportunities in global economy

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