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  • Job View 11 Views
  • Applicants Less than 5 Applicants
  • 2019-02-01

Job Description

Customer Relationship Executive/Officer:

Roles and Responsibilities:

Answer calls professionally to provide information about products and services, take/

cancel orders, or obtain details of complaints.

Keep records of customer interactions and transactions, recording details of inquiries,

complaints, and comments, as well as actions taken. Process orders, forms and

applications.

Follow up to ensure that appropriate actions were taken on customers' requests.

Refer unresolved customer grievances or special requests to designated departments

for further investigation.

Industry

Education / Teaching / Training

Functional Area

Education / Teaching / Training / Counselling / Academic

Number of Vacancy

5

Education

B.Com


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