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Job Description

-Conduct Quality Audit of Inbound calls for an allocated workforce

-Follow Quality Assurance guidelines/procedures with an eye on customer satisfaction and sales success.

-Perform Quality Assurance Feedback as related to quality audits.

-Work with Team members towards compliance of all policies and procedures.

-Work with Team Leaders and Training Department to promote quality and consistency.

-Compile and maintain accurate monitor records. Update and distribute Quality Assurance Standard

Key Skills


Hotel / Travel / Airline / Hospitality

Functional Area

Hotel / Travel / Airlines

Number of Vacancy



Other Bachelor Degree

About Dl Placements

Dlplacements is one among the fastest growing and most innovative Software and Human Resource Consulting firm based in our state of art delivery center based in Nagercoil, TN, India.The company provides comprehensive services in the areas of IT Staff Recruiting, Temporary Staffing, Executive Staffing, and Job Placements for leading technology companies both in India and outside.

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