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Job Description

R Innovator Consultants hiring for :-

Title: Quality Associate

Location: Moti Nagar (New Delhi)

Shift: International Shift

Both side cab to candidates (Stay in Delhi). NCR NO CABS

Experience:- Mininum 6 months of relevant Experience.

Salary:-3lacs per annum

Essential Functions:

• Monitor a minimum number of calls per CA per week.

• Evaluate monitored calls and document findings.

• Report individual, team and floor wide results on a weekly basis.

• Follow all company and center standards and guidelines.

• Report any concerns or special circumstances to Operations Manager.

• Be completely familiar with product, service, and script.

• Be familiar with all post-production individual performance metrics as applicable.

• Represent us and the client with a high level of integrity and professionalism.

• Adhere to Company policies and support management decisions and goals in a positive, professional manner.

Industry

Call Centre / BPO / KPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy

4

Education

Other Bachelor Degree


About R Innovator

We Deal in Hr Solution & Recruitment Agency

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