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  • Urgent Job Opening For the Position of "Tele Caller"For Patna

    Sita Group

    1. 0 - 1 yrs
    2. Patna
    Rs 70,000 to 1,00,000 p.a.

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  • Job View 155 Views
  • Applicants Less than 5 Applicants
  • 2019-08-13

Job Description

• Managing calls and customer service inquiries

• Generating sales leads that develop into new customers

• Identifying and assessing customers’ needs to achieve satisfaction

• Build sustainable relationships and trust with customer accounts through open and interactive communication

• Provide accurate, valid and complete information by using the right methods/tools

• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents

• Follow communication procedures, guidelines and policies

Key Skills

Industry

Automobiles /Automobile Ancillaries

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy

03

Education

Higher Secondary, Other Bachelor Degree


About Sita Group

It is a diversified organization with wide aspects of concept and understanding in Project Management & Services in the field of BPO, Skill, Automotive, Telecommunication related work.

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