• UK Customer Service Representative – International Voice Process

    hireon

    1. 0 - 1 yrs
    2. Jaipur
    Rs 1,50,000 to 2,75,000 p.a.

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  • Applicants Less than 5 Applicants

Job Description

JOB DESCRIPTION

UK Customer Service Representative – International Voice Process

Location: Jaipur

Salary: Up-to 25k

Qualification: Graduate in any stream/Undergraduate (Correspondence)

Experience: Minimum 6 months in Customer service/Support.

KEY SKILLS:

A “Customer Service Representative” must have

• Excellent verbal, written and listening skills

• Should have good command over Grammar and Fluency in English

• Should not have any MTI while conversing

• Details of several functions to provide quality service

• Good knowledge of computers

• Ability to Write/type messages to ensure professional tone

JOB DESCRIPTION:

• Handle queries and complaints of the Organisation related to products

• Transaction handling Services, Problem Solving Efficiency

• Numerical Ability, High level of accuracy

• Energetic, friendly and approachable individuals that understand the impact of great customer service

• Responsible to deliver high quality and productivity results that meet the identified targets

• Strong ability to multitask and take fast decisions independently

• Maintains composure and patience with customers

JOB SUMMARY:

This position requires the candidate to be pro-active, energetic, high on ethics and on-the-toes so as to render services for the following tasks effectively

DESIRED CANDIDATE PROFILE:

• Education qualifications – HSC/Any Graduate

• Good knowledge of computer (typing speed 20 words per minute, accuracy at least 85%)

• Excellent interpersonal skills

• Should not be below 18 years of age

• Flexible to work in rotational shifts as per UK Hours, according to business needs

Key Skills

Industry

Call Centre / BPO / KPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy

100

Education

Other Bachelor Degree


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