Travel Agent jobs in Hyderabad - Travellers Bridge

Responsibilities:

Providing general and specific advice about different travel destinations

Drawing up complicated travel itineraries and ensuring that all the needs of the customers are met

Making arrangements for transport, accommodation, tours, and activities

Contacting airlines, hotels, and ground transport companies such as coach operators to make suitable arrangements

Advising the customer about travel issues including required documentation and financial matters, such as appropriate exchange rates

Using the computer database to research information about hotel accommodation fares and hotel ratings

Dealing with payments

Performing general administration tasks

Dealing with and documenting complaints in an efficient and diplomatic manner

Planning and advertising different promotions

Making alternative arrangements for customers who have had their trips interrupted by unforeseen issues

Evaluating customers’ holidays and issuing appropriate feedback forms