Transport Operations Head jobs in Mumbai - Sea Hawk Tours & Travels
Urgent Requirement for Transport Operations Head-GM Post for Mumbai Location.
Roles and Responsibilities:- Client Interactions: • Will be responsible to manage day to day operations. • Fluent in English to communicate, correspond, and interact with clients. • Driving effective operation Vis s vis on time Arrival, safety and security during transportation, vendor management, cab and driver quality, cost and automation. • Continuous improvement through customer listening sessions, bench marking and surveys. • Good employee leadership connect by maintaining regular interaction and sensitizing appropriately. Ensuring compliance at all levels of operations. • Ensure all issues of serious nature including accidents/incidents are reported to the Business head on a real time basis. • Ensure all mails are answered on time. • Ensure routing are optimal and cab utilization is effective. • Ensure procedures and policies of the Company are followed. • Ensure deployment is done effectively and proper rotation is maintained for the drivers. • Participate in RFP / RFQ process with new clients. • Manage spot rental requirements for clients as and when required basis. • Visit / meet clients to collect feedback, update etc. and incorporate in the system. Operations, Billing & Payment: • Responsible to manage overall operations for all sites. Arrange and provide cabs to clients. • Interact with site team on a daily basis to solve on-going queries / issues etc. • Interaction with Vendors and deploy cabs for the Sites as and when required basis. • Interact with vendors to attend their queries / issues, ensure proper business, etc. • Guide team to prepare MIS for vendor payments and present it to the management. • Coordinate with accounts for on-time Billing and Payment for vendors. • Coordinate with Site Operations Team for smooth operations. • Participate and arrange contractual process with outsourced vendors. •
About Sea Hawk Tours & Travels
Sea Hawk is one of India’s leading Transport Solutions Company, with 24×7 operations throughout the country and a proven track record of safety and security for clients.
Sea Hawk is currently providing Transport Services to Industrial Houses/Corporate Sectors like BPO’s, KPO’s, IT and ITES companies. Established in the year 1999, Sea Hawk emerged as market leader in the employee transport sector. With around 20 years of expertise in providing safe, efficient, reliable and quality driver service. Sea Hawk is catering to more than 35 clients with a fleet size of more than 1500 vehicles covering 3 Lakh kms every day
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