Training Manager jobs in Mohali - Imperial Training & Consulting

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  • Applicants Less than 5 Applicants

Job Description

We are hiring for the below mentioned position in a leading International BPO:

Call center training team managers are responsible for ensuring that call center agents provide the kind of service that builds high levels of customer satisfaction.

By coaching and training both new recruits and experienced agents, these managers help call centers meet their most important goals: improving productivity, reducing operating expenses, retaining customers, generating incremental revenue, providing an outstanding customer experience, and reducing agent attrition.

Excellent Communication skills.

Should be currently working as Manager Training in BPO

BPO Experience and training experience is must.

Atleast 5 years of Experience should have.

Voice, Non-Voice International process.

Key Skills

Industry

Call Centre / BPO / KPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy

30

Education

Secondary School


About Imperial Training & Consulting

Imperial Training & Consulting is a reliable Placement Consultant, which was established in 2010 in New Delhi, India with the aim to provide the best-in-class Training & Development, Domestic Placement, Overseas Placement, Manpower Recruitment, Human Resource Consultant, and Risk Management to bring growth to both the individual as well as the firm. Functional with the resolve and hard work of professional business consultants, technologists, human resource managers and education counselors, we have cemented a strong industrial position because of our flawless services. We aim to provide utmost satisfaction to our clients by making sure that we deliver more than your expectation to make your dreams and ambitions come true by making use of superior technology to source employees and find the right jobs.

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