Telesales Representative jobs in Noida - MondayMorning

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  • Job View 6 Views
  • Applicants Less than 5 Applicants
  • 2018-12-26

Job Description

Role: Marketing Tele Caller Reprsentative

Location: Noida, Uttar Pradesh

Required Experience: 1 to 3 years of proven experience as telesales representative in educational and marketing sector or other sales/customer service role

Qualification: Any Undergraduate (B. Com/BSc/BA )/Any Postgraduate (MBA, MSc, M.Tech)

Responsibilities:

• Contact potential or existing customers to inform them about a product or service using scripts

• Answer questions about products or the company

• Ask questions to understand customer requirements and close sales

• Direct prospects to the field sales team when needed

• Enter and update customer information in the database

• Take and process orders in an accurate manner

• Handle grievances to preserve the company’s reputation

Go the “extra mile” to meet sales quota and facilitate future sales

• Keep records of calls and sales and note useful information

• Performing counselling and career guidelines for students by tele calling.

• Counselling of Students on courses offered by ITM Group of Institution.

• Converting prospects into footfall.

• Resolving candidate queries relating to course offered.

• Willingness to grow within the segment & lead in future.

• Excellent communication skills.

• Strong convincing power.

Required Skills & Experience:

• Must have good English spoken & written communication skills

• Proven track record of successfully meeting sales quota preferably over the phone

• Good knowledge of MS Office (Excel, PPT, Word)

• Ability to learn about products and services and describe/explain them to prospects

• Cool-tempered and able to handle rejection

• Outstanding negotiation skills with the ability to resolve issues and address complaints

Industry

Computer / IT

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy

10

Education

Professional Degree


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