Telesales Executive jobs in Gurgaon - Singh Enterprises

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  • Job View 21 Views
  • Applicants Less than 5 Applicants
  • 2019-09-24

Job Description

Experience Range - 1-2 years of Tele-Sales Experience.

Role Expectations:

Contacting potential or existing customers to inform them about a product or service using scripts

Converting leads and opportunities generated through Cold Calling, Digital Marketing, etc into appointments by pitching accurate lenders and products as per the system recommendation and customer requirement

Asking questions to understand customer requirements and close sales

Follow-up on appointments with lenders and customers for pickups/logins

Enter and update customer information in the database

Generate references from existing customers

Take and process applications in an accurate manner

Handle grievances to preserve the company’s reputation

Go the “extra mile” to meet sales target and facilitate future sales

Meet call Quality standards and CSAT

Ensure Staffing, AHT, Break adherence expectations are met on daily basis

Role Requirement:

Proven experience as telesales representative i.e. personal loan.

Minimum 1-year experience of experience & experience in retail lending is

mandatory.

Proven track record of successfully meeting sales target (preferably over the

phone)

Passion for sales, meeting targets and chasing for high numbers

Good knowledge of relevant computer programs (e.g. CRM software) and

telephone systems

Ability to learn about products and services and describe/explain them to

prospects

Good knowledge of English - Should be able to understand and comprehend

training material

Cool-tempered and able to handle rejection

Outstanding negotiation skills with the ability to resolve issues and address

complaints

Graduate degree is preferred but not mandatory

Industry

Banking, Investments, Stock Market & Financial Services

Functional Area

Banking / Investments / Stock Market / Financial Services

Number of Vacancy

30

Education

Secondary School, Other Bachelor Degree


About Singh Enterprises

M/S Singh Enterprises provides industry leading b2b call center and b2c call center services. In business since 2017, we have more than 2 years of experience in managing customer relationship functions of leading organizations across the globe in multiple industries. With our state-of-the-art infrastructure in India, we ensure that our clients have access to best technology infrastructure, to provide uninterrupted customer support services and deliver positive growth for our client business.

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