Telesales Executive

Singh Enterprises

Experience Range - 1-2 years of Tele-Sales Experience.

Role Expectations:

Contacting potential or existing customers to inform them about a product or service using scripts

Converting leads and opportunities generated through Cold Calling, Digital Marketing, etc into appointments by pitching accurate lenders and products as per the system recommendation and customer requirement

Asking questions to understand customer requirements and close sales

Follow-up on appointments with lenders and customers for pickups/logins

Enter and update customer information in the database

Generate references from existing customers

Take and process applications in an accurate manner

Handle grievances to preserve the companys reputation

Go the extra mile to meet sales target and facilitate future sales

Meet call Quality standards and CSAT

Ensure Staffing, AHT, Break adherence expectations are met on daily basis

Role Requirement:

Proven experience as telesales representative . personal loan.

Minimum 1-year experience of experience & experience in retail lending is

mandatory.

Proven track record of successfully meeting sales target (preferably over the

phone)

Passion for sales, meeting targets and chasing for high numbers

Good knowledge of relevant computer programs (. CRM software) and

telephone systems

Ability to learn about products and services and describe/explain them to

prospects

Good knowledge of English - Should be able to understand and comprehend

training material

Cool-tempered and able to handle rejection

Outstanding negotiation skills with the ability to resolve issues and address

complaints

Graduate degree is preferred but not mandatory

Experience : 1 - 2 Years

No. of Openings : 30

Education : Secondary School, Any Bachelor Degree

Role : Telesales Executive

Industry Type : Banking / Financial Services / Stock Broking

Gender : [ Male / Female ]

Job Country : India