Telecalling Executive jobs in Chennai - Joyamaze India Pvt Ltd

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  • Job View 16 Views
  • Applicants Less than 5 Applicants
  • 2019-10-07

Job Description

• contact Potential or Existing Customers On B2b E Commerce and E Learning Platform and Inform Them About a Product or Service

• answer Questions About Products or the Company

• ask Questions to Understand Customer Requirements and Close Sales

• direct Prospects to the Field Sales Team When Needed

• enter and Update Customer Information in the Database and Able to Generate Own Database

• take and Process Orders in An Accurate Manner

• handle Grievances to Preserve the Company’s Reputation

• go the “extra Mile” to Meet Sales Quota and Facilitate Future Sales

• keep Records of Calls and Sales and Note Useful Information

• proven Experience as Telesales Representative or other Sales/customer Service Role

• proven Track Record of Successfully Meeting Sales Quota Preferably Over the Phone

• good Knowledge of Relevant Computer Programs , Ms Office( Ms Word, Ms Excel, Ms Power Point) and Telephone

• ability to Learn About Products and Services and Describe/explain Them to Prospects

• good English Communication and Multi Lingual Hindi Speaking Preferred

• cool-tempered and Able to Handle Rejection

• outstanding Negotiation Skills with the Ability to Resolve Issues and Address Complaints

Industry

Computer / IT

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy

5

Education

Diploma, Other Bachelor Degree

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