Telecaller

Sanrakshan India

Designation: Customer Care Executive - Teleperformance
job Function: Customer Support
experience: Fresher/6 Months Experience Preferred
specialization: Operations
level: Executive
industry: Crm/call
location : Jaipur Centers/bpo/ites
salary: as per Industry
qualification: Graduate/ Undergraduate Candidates with 6 Months Norms. Above of International
bpo Experience / Post Graduate.
job Description:
handle Queries of Customers Related to Products, Delivery, Rates, Etc. Should have the Flare for Delivering
good Customer Service. Need to have the Zeal and the Knack to Promote Products and Services Over The
phone. Has to have the Ability to Comprehend the Customers Well Over the Phone. Should Know How To
excel and Exceed Customers Expectations By Going the Extra Mile.
key Skills: a customer Support Must Have
good Command Over Written and Spoken English Possess Excellent Listening Skills Dedication Towards
the Work Working Knowledge of Computers (basics of Excel, Ms Word and Powerpoint) Flexible to Work
in Any Shift Timings Good Comprehension Skills Analytical & Probing Skills
dsired Candidate Profile:
education Qualifications Hsc/any Graduate. Excellent Command Over English (verbal & Written). Good
knowledge of Computer (typing Speed 25 Words per Minute, Accuracy At Least 80%) Excellent Inter
personal Skills Open to Work in Rotational Shifts