International Telecaller

G.D Placement Service

Job Title: Customer Support Representative

Candidate working with any kind of International Voice-Based customer support/ Semi- Technica;

Support/Banking support/ Product support are the preferred ones.

Candidates must possess Best-in-class

Communication skills to provide premium level support to our valued customers

Job Responsibilities and Duties:

Handle incoming calls and respond to customers emails

Provide product and service information to customers

Research required information using available resources

Follow up customer calls where necessary

Ability to analyze the problem for our customers

Contributes in our effort to reduce complexity by generating new idea/solutions

Validate entitlement for support

Attain a problem description.

Determine the TAC team to route the case to and confirm with the customer the next steps in

Experience : 2 - 5 Years

No. of Openings : 2

Education : Professional Degree, Any Bachelor Degree

Role : Telecaller

Industry Type : IT-Hardware & Networking / IT-Software / Software Services

Gender : [ Male / Female ]

Job Country : India