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  • Applicants Less than 5 Applicants

Job Description

• Department: Tally sales

• Designation: Sales executive, customer executive

• Job description:

- Candidate with good communication

- Manage large amounts of incoming calls

- Generating sales leads that develop into new customers

- To attend to customer calls on daily basis about new enquiries or after sales service calls.

- To get information from customers about complaints and pass it on to sales team - keep follow-up & find out status.

- Ability to multi-task, prioritize, and manage time effectively

- They interact with clients through email, telephone, and in-person meetings, as well as interact with other employees to resolve customer concerns

- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents

- Follow communication procedures, guidelines and policies

- Build sustainable relationships and trust with customer accounts through open and interactive communication

- Meet personal/customer service team sales targets and call handling quotas

Industry

Call Centre / BPO / KPO

Functional Area

Sales/Marketing

Number of Vacancy

5

Education

Higher Secondary, Secondary School, Diploma, Advanced/Higher Diploma, Other Bachelor Degree, B.A, B.C.A, B.B.A, B.Com, B.Sc


About sunny enterprise

• Department: Tally sales
• Designation: Sales executive, customer executive
• Job description:
- Candidate with good communication
- Manage large amounts of incoming calls
- Generating sales leads that develop into new customers
- To attend to customer calls on daily basis about new enquiries or after sales service calls.
- To get information from customers about complaints and pass it on to sales team - keep follow-up & find out status.
- Ability to multi-task, prioritize, and manage time effectively
- They interact with clients through email, telephone, and in-person meetings, as well as interact with other employees to resolve customer concerns
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Meet personal/customer service team sales targets and call handling quotas

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