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Job Description

We are looking for Technical Sales Engineers.

Profile: Technical Support/Sales Engineer.

Location:Gurgaon

Total no of openings-30

JOB DESCRIPTION

1. Responsible to provide technical support assistance to US

customers

2. Responsible to troubleshoot the issues related to Desktops, Laptops

& Printers.

3. Technical knowledge of Operating systems.

4. Providing technical assistance to international clients should focus

on selling of Annual/Per incident plan (upselling)

5.Knowledge of computers, laptops, operating systems and computer hardware / software - Good working knowledge of the Internet.

6.Advance troubleshooting skills for Windows/Mac computers - Peripherals like Printers, Scanners and Multinational Devices.

7.Virus issues including Manual Virus removal, antivirus technologies - Third party software related issues.

8.Troubleshooting Home wireless Networking issues and Troubleshooting eMail clients.

Industry

Call Centre / BPO / KPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy

120

Education

B.Tech/B.E


About DT Global Telemarketing Pvt. Ltd.

DT Global Telemarketing is one of the fastest growing companies in Delhi/NCR. The company is into international IT support, customer support, and Banking and BPO industry. We have all international customers and clients. The company is based in Gurgaon with one of the best locations and infrastructure. We are into tech support industry which provides practical and customized solutions to all your technical queries especially in the field of information technology over the telephone. The queries are solved by technical experts who has a lot of expertise in all the technical fields.

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