Technical Support Executive jobs in Surat - PlanetX Technologies

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  • Job View 21 Views
  • Applicants Less than 5 Applicants
  • 2019-02-14

Job Description

Job summary

PlanetX Technologies is a Creative Agency founded in 2012 having a professional team of Website Designers and Website Developers. Our mission is to make Beautiful websites on our Planet. We design and build webs

Roles and Responsibilities:

Hands on Training.

Ticket handling on daily basis

Understand client requirements and help in troubleshoot

Explain the process flow to end user.

Daily basis user mistaken bug fixing in process flow of transaction.

Delivering and implementing the project as per scheduled deadlines; extending post-implementation maintenance & support to the technical support team and client.

Acting as an escalation gate to resolve critical issues of the team members. Skills in conducting various training sessions for enhancing the performance and quality of service to end users.

Industry

Computer / IT

Functional Area

IT Software - Others

Number of Vacancy

1

Education

B.C.A, B.Tech/B.E, M.C.A


About PlanetX Technologies

Job summary
PlanetX Technologies is a Creative Agency founded in 2012 having a professional team of Website Designers and Website Developers. Our mission is to make Beautiful websites on our Planet. We design and build websites, applications, mobile solutions and other awesome digital media. We have build strong B2B relationship and trust with many clients worldwide.
Develop and designing of application
Work on bug fixing and improving application performance
Continuously discover, evaluate and implement new technologies to maximise development efficiency
Required skills:
Must be familiar with android studio
Good knowledge of google material designs
Good knowledge of KOTLIN and JAVA
Must have knowledge of Rest API Integration
Knowledge of SQLite and others database
Familiar with firebase and Google API
Good knowledge of Constraint Layout
Translate designs and wireframes into high quality code
Design, build and maintain high performance, reusable and reliable Java code
Good communication and fluency in English

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