Technical Support Executive jobs in Nashik - Impact HR & KM Solutions

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  • Job View 171 Views
  • Applicants Less than 5 Applicants
  • 2020-08-26 2021-02-26

Job Description

Job Summary- Checking fitment of the applicants system (Laptop, PC, etc), as per process requirement to enroll as a teacher with Whitehat Junior.

(Requires executive to take remote access of the applicants system)

Responsibilities and Duties

Excellent oral communication skills in English with a passion to resolve customer queries successfully and quickly

Understanding Operating Systems like Windows 7,8,10 and MacOS.

Troubleshooting Network and Internet Issues for Clients. Fixing Software and Drivers on Client Systems.

Understanding of Settings and Control Panel Options. Fixing Issues in Device Manager and External Devices.

Understanding Latest Privacy Settings and Access Control in Devices Setting Up System using Remote Desktop Connections like AnyDesk, TeamViewer, etc

Adept at technology to troubleshoot and ensure smooth online class experience. Active listening skills, patience and detail obsession to maintain call logs.

Qualifications :

A bachelors degree is required. Graduate in Computer Science/IT or strong passion for devise and software tech debugging is preferred.

Min. 1-2 years relevant experience (Freshers can apply too).

Salary: 2.5LPA to 3LPA (upto 21k in hand) Based on last drawn + Plus performance incentive upto 12k/month.

Work Hours: 10 a.m. - 7 p.m. (Monday-Saturday)

Industry

IT-Hardware & Networking / IT-Software / Software Services

Functional Area

IT Hardware / Technical Support / Telecom Engineering

Number of Vacancy

100

Education

Diploma, Advanced/Higher Diploma, Professional Degree, B.C.A, B.Tech/B.E, M.C.A


About Impact HR & KM Solutions

Impact HR & KM Solutions is benchmarked as one of the most trusted and dedicated HR & Outsourcing Companies in India that has been serving its clients over the years. We have earned a name for ourselves for providing clients innovative HR solutions. We are one among the very few companies that understand clients’ needs to the roots and make efforts to go to those roots just as to give them what they want. Our services include HR Outsourcing Services, Talent Management, Knowledge Management, ,Executive Hunt, Resume Services, Corporate Governance and Networking Solutions. We place candidates across various industries like Banking / Financial, BPO, Human Resource, Engineering, Medical/Health Care/Pharmaceuticals, FMCG, Export/ Import, Education / Training and Automobile.Our services are prompt and cater to all kinds of clients. At Impact HR & KM Solutions, we provide customized solutions for all kind of clients with great levels of enthusiasm and passion towards them.

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