Technical Support Executive jobs in Kolkata - Adeeba E Services Pvt Ltd

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  • Applicants Less than 5 Applicants

Job Description

Spot Joining Required for Tech support Associate in a renowed BPO Adeeba E Services based in Kolkata, salt lake sector V, Godrej Genesis Building.

URGENT REQUIREMENT

Candidates should have at least 1 year of experience in Tech sales in an International BPO (candidates who can close their own calls are preferred)

Job Description:

Responsible for dealing with International Clients over calls with Remote Support Software.

Candidates should have good knowledge in computer and technical knowledge of troubleshooting Computer issues like Windows OS, Mac OS/ software related issues like antivirus, Printers ,Routers any Apple Mac or Windows devices.

Employee Benefits Includes:

- Fixed salary credited on 1st of every month + Good Incentives.

- 24 casual leaves in a year +15 comp off + Paid B'day leave.

Industry

Call Centre / BPO / KPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy

40

Education

Higher Secondary


About Adeeba E Services Pvt Ltd

Designation:
• Technical Sales Executive for technical voice process
• Sr. Customer Care Executive for Inbound tech support voice process
Job Responsibility: Taking calls from International clients and Diagnosing till Remote Access or Payment Pitch also who can do their own closing is preferred.
Job Discription:
Candidates who can communicate well English can also apply,
candidates who can speak French, Spanish, German will be preferred.
Candidates with Good computer Knowledge and Technical support experience like troubleshooting Computer issues like Windows OS, Mac OS software related issues like antivirus , troubleshooting issues for software problems in Iphone , Ipad and solving issues in Printers ,Routers any Apple Mac or Windows devices.
Candidates who has an experience in Inbound or Outbound Technical Support for 1 year and more than a year can apply .
Spot Joining.
Education: Under Graduation and Graduation can apply any field acceptable.
Benefits:
Salary is credited 1st of every month.
Fixed salary offered between 15,000 to 26,000 depending on experience.
Attractive incentives.
Leaves , comp offs and B’day Leaves are applicable.
Morning and night shifts both available.
Roster (1 fixed week off) and 6 days work
Interested Candidates can apply directly by calling (HR) Raheel

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