Urgent hiring for Technical support (Chat process)

Leom International

Hello Jobseekers

urgent Hiring for Technical Support (chat Process)

industry - Bpo

experience: Min 1 Year in Technical Line

qualification: in Computer Science/ Bca/ Mca/ It

skills: Excellent Communication Skills, Troubleshooting

salary: 15-20k (depend Upon Interview)

location: It Park, Chandigarh

working Days: 5 Days

shifts: Rotational Shifts

job Description:

identifying Hardware and Software Solutions.

troubleshooting Technical Issues.

diagnosing and Repairing Faults.

resolving Network Issues.

installing and Configuring Hardware and Software.

speaking to Customers to Quickly Get to the Root of Their Problem.

providing Timely and Accurate Customer Feedback.

talking Customers Through a Series of Actions to Resolve a Problem.

following Up with Clients to Ensure the Problem is Resolved.

replacing or Repairing the Necessary Parts.

supporting the Roll-out of New Applications.

providing Support in the Form of Procedural Documentation.

managing Multiple Cases At One Time.

testing and Evaluating New Technologies.

conducting Electrical Safety Checks On Equipment.

Experience : 1 - 3 Years

No. of Openings : 20

Education : B.C.A, B.Sc, B.Tech/B.E, M.C.A

Role : Technical support Executive

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India