Technical Support Executive jobs in Bangalore - Artech info Systems

  • Hiring for L1 Global Technical Support Executive

    1. 0 - 3 yrs
    2. Bangalore
    Rs 1,00,000 to 2,75,000 p.a.

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  • Job View 43 Views
  • Applicants Less than 5 Applicants

Job Description

Job Role: L1 Global Technical Support Executive

Domain: IT Hardware and Technical Support, Voice Process

Shift: Rotational Shifts/Night Shifts

Company: HP (Hewlett Packard)

Number of Position: Multiple

Work location: Bengaluru/ Bangalore

Pay roll: Artech- Contract to hire position

Required Experience: 0 to 3 years

Salary: 2.77 Lakhs P.A

Other benefits: Shift Allowances + Cab Facilities + Incentives

Applicable Qualification:

Under Graduate: Any Stream B.E/B.Tech (CSE,EEE,ECE,IT,Mechanical, Civil etc.) BSC, BCA

Post Graduate: MCA, MSC, M.tech

Year of Passed Out: 2015,2016,2017,2018 Only

No Percentage Criteria, even backlogs candidates can also apply.

Key Skills

Industry

Computer / IT

Functional Area

IT Hardware / Technical Support / Telecom Engineering

Number of Vacancy

16

Education

M.C.A


About Artech info Systems

Job Role: L1 Global Technical Support Executive
Domain: IT Hardware and Technical Support, Voice Process
Shift: Rotational Shifts/Night Shifts
Company: HP (Hewlett Packard)
Number of Position: Multiple
Work location: Bengaluru/ Bangalore
Pay roll: Artech- Contract to hire position
Required Experience: 0 to 3 years
Salary: 2.77 Lakhs P.A
Other benefits: Shift Allowances + Cab Facilities + Incentives
Applicable Qualification:
Under Graduate: Any Stream B.E/B.Tech (CSE,EEE,ECE,IT,Mechanical, Civil etc.) BSC, BCA
Post Graduate: MCA, MSC, M.tech
Year of Passed Out: 2015,2016,2017,2018 Only
No Percentage Criteria, even backlogs candidates can also apply
Job Description:
resolving technical issues (hardware and OS) from incoming internal or external businesses and end user's contacts and proactive notification system
providing excellent customer service support to Global customers during every single interaction
assisting end users to avoid or reduce problem occurrences
adding case resolution to Knowledge Management System
responding to service, product, technical, and customer relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission critical).

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