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Job Description

Job Role: -

Experienced Candidate will receive inbound calls from international customer.

Provide them technical support by diagnosing the Issue and suggesting the Annual Service plans and Software. Close the sales and achieve the target.

Candidate must be experienced in outbound tech process for more than 1 yr and must know how to close their calls.

Fixed salary in salary account on 1st of every month+ huge incentives

100% Attendance Incentives.

Loyalty Bonus Rs. 5000 every year

Lucrative Incentives

Paid leaves every year.

Leaves: Rotational offs

24 paid leaves+b'day leave+comp offs

Shift timing : (8:30pm to 6:30am)

Key Skills

  • Must Be Able To Close Calls And Take Payments From The Customers. Must Be Confident In Pitching About The Service Plans To The Customers.

Industry

Call Centre / BPO / KPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy

12

Education

Secondary School


About Adeeba E Services Pvt Ltd

Role: Customer Service Executive/Technical Support Executive
Responsibilities:
1. Call Handling from Customers and resolving the issues.regarding printers, routers , email issues.
2. Supporting the Query and do the needful.
3. Reporting to the team lead.
4. Proactive work to be done.
Criteria:
1. Any Graduate with Good communication & Excellent English Fluency.
2. 10+2 Educated candidates can also apply
3. Experience with 1 year in International Voice will be add -on.
4. 10-20% hike from last drawn salary
5. Work experience certificates are needed.
6. Age- 18-32 years,
7. Candidates who have experience in International BPO in inbound or outbound process is eligible
8. Rotational and Night Shifts.
Benefits:
1. Salary Fixed & will be on 1st of every month in salary account.
2. 6 days working with rotational off
3. Salary Range : 1.35 Lakhs – 2.75 Lakhs as per Experience + Incentives
4. Timings : 8:30 PM to 6:30 AM
5. 24 Approved Paid leaves + Birthday leave
6. Attendance bonus
7. Loyality Bonus upto Rs.5000
8. Refferral Incentives
9. Daily Incentives+Spot Incentives
10. No Bond
11. Homely Environment + Supportive Seniors
12. Direct Company Payroll ( This is not a consultancy

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