Technical Support Engineer jobs in Jaipur - CATTS

  • Technical Support Engineer


    1. 2 - 4 yrs
    2. Jaipur
    Not disclosed

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  • Applicants Less than 5 Applicants

Job Description

• Develop adapters to map customer formats to standard formats of the applications use by the company.

• Modify data-content or create default-values per the project requirements.

• Interact and coordinate with the technical experts and engineers for automation of the trade content to build automated Trade Solutions for its clients.

• Familiarity with global trade process a definite plus

• Triages and provides technical expertise in resolving complex product issues.

• Provides support to direct customers, project leads and field engineers.

• Replicates customer environments to file defects etc.

• Test, organize and report the progress of on-going issues on regular basis

• Provide training for internal support staff

Key Skills


Business Services / Recruitement / Matrimony

Functional Area

IT Software - Others

Number of Vacancy





Monitor completeness of supporting customs clearance documents, avoid any delay and additional cost.
• Ensure the correct selecting HTS Codes.
• Ensure properly declared shipping instructions.
• Ensure export cycle on time.
• On time handling by Customs Authorities.
• Ensure number of transaction / line item.
• Due diligence of Payments made to authorities on time.
• Ensure correctness of surveillance documents submitted.
• Ensure Customs Declaration Submitted on time and good accuracy.
• Ensure ATA Carnets properly cancelled. Ensure import documents matches with Export Documents.
• Archive documents in Data Warehouse.
• Receive the customs entries including reports back from customs brokers.
• Coordinate with 3rd Party Logistics Service Providers documents submission.
• Monitor & Coordinate with Customs Brokers documents submission. Submit controlled documents to the brokers.

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