Technical Support Engineer

PDAC Microsystems Pvt Ltd

Installation/ Commissioning / Service Support for all our products.

Responding to and resolving Customer Complaints.

Ensuring service deliverables in the service territory.

Monitor and improve Customer Satisfaction and Customer Retention.

Diagnose, troubleshoot, and resolve issues by questioning customers about the issues they are facing in a detailed fashion so that they understand the nub of the problems.

To resolve complex problems, engineers interact with clients through phone, emails or chats and provide unambiguously written instructions or technical manuals.

Experience : 0 - 2 Years

No. of Openings : 2

Education : Diploma, B.Tech/B.E

Role : Technical Support Engineer

Industry Type : Engineering / Cement / Metals

Gender : Male

Job Country : India