Technical Support Engineer jobs in Dhule - trahon livelihood mission pvt ltd

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  • Job View 457 Views
  • Applicants Less than 5 Applicants
  • 2020-04-16

Job Description

Research and Identify Solutions to Software and Hardware Issues

diagnose and Troubleshoot Technical Issues, Including Account Setup and Network Configuration

ask Customers Targeted Questions to Quickly Understand the Root of the Problem

track Computer System Issues Through to Resolution, Within Agreed Time Limits

talk Clients Through a Series of Actions, Either Via Phone, Email or Chat, Until Theyve Solved a Technical Issue

properly Escalate Unresolved Issues to Appropriate Internal Teams (e.g. Software Developers)

provide Prompt and Accurate Feedback to Customers

refer to Internal Database or External Resources to Provide Accurate Tech Solutions

ensure all Issues are Properly Logged

prioritize and Manage Several Open Issues.

Key Skills


IT-Hardware & Networking / IT-Software / Software Services

Functional Area

Engineering/ Engineering Design / R&D / Quality

Number of Vacancy



Other Bachelor Degree, MD/Medicinae Doctor

About trahon livelihood mission pvt ltd

Trahon Livelihood Pvt.Ltd. A Prominent Placement Providers in Aurangabad-Maharashtra, incepted and promoted in the year 2018. Trahon Livelihood Pvt.Ltd is a premier Human Resource Consulting firm with a vision to provide professional placement and talent search services to corporate. We are a reputed HR company having expertise in the field of placements and recruitments. We have an expert panel of HR professionals who are well versed in connecting the right person with the right job.

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