Technical Support Associate jobs in Gurgaon - Imperial Training & Consulting

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  • Job View 58 Views
  • Applicants Less than 5 Applicants

Job Description

Working with customers/employees to identify computer problems and advising on the solution

Logging and keeping records of customer/employee queries

Analysing call logs so you can spot common trends and underlying problems

Updating self-help documents so customers/employees can try to fix problems themselves

Working with field engineers to visit customers/employees if the problem is more serious

Testing and fixing faulty equipment

Key Skills

Industry

Call Centre / BPO / KPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy

30

Education

Other Bachelor Degree


About Imperial Training & Consulting

Imperial Training & Consulting is a reliable Placement Consultant, which was established in 2010 in New Delhi, India with the aim to provide the best-in-class Training & Development, Domestic Placement, Overseas Placement, Manpower Recruitment, Human Resource Consultant, and Risk Management to bring growth to both the individual as well as the firm. Functional with the resolve and hard work of professional business consultants, technologists, human resource managers and education counselors, we have cemented a strong industrial position because of our flawless services. We aim to provide utmost satisfaction to our clients by making sure that we deliver more than your expectation to make your dreams and ambitions come true by making use of superior technology to source employees and find the right jobs.

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