Apply Now View All Jobs by this Recruiter

  • Job View 395 Views
  • Applicants Less than 5 Applicants
  • 2016-10-01

Job Description

Troubleshoot Telephone And/or Email Inquiries in the Customer Support/technical Support Queue

troubleshoot Customer Issues Related to Internet Broadband, Cable, Dth, Modem, Router, Mobile Handset Etc.

meet Customer Requirements Through First Contact Resolution.

deliver Outstanding Customer Service to Direct Customers in a High Pace Contact Center Environment

perform Appropriate and Timely Troubleshooting of Technical Issues

meet Performance Standards in Productivity and Quality Set By the Department in a Highly Metrics Driven Operation; Number of Calls, Length of Calls, Quality Scores, Sales

candidates Having Experience Working in Technical Support with Projects like Dell On Call, Dell Solution Station or Iyogi Etc. Would Be Given Preference.

Industry

Call Centre / BPO / KPO / ITES / LPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service

Number of Vacancy

50

Education

Other Bachelor Degree


About Vwish Solutions

Troubleshoot Telephone And/or Email Inquiries in the Customer Support/technical Support Queue
troubleshoot Customer Issues Related to Internet Broadband, Cable, Dth, Modem, Router, Mobile Handset Etc.
meet Customer Requirements Through First Contact Resolution.
deliver Outstanding Customer Service to Direct Customers in a High Pace Contact Center Environment
perform Appropriate and Timely Troubleshooting of Technical Issues
meet Performance Standards in Productivity and Quality Set By the Department in a Highly Metrics Driven Operation; Number of Calls, Length of Calls, Quality Scores, Sales
candidates Having Experience Working in Technical Support with Projects like Dell On Call, Dell Solution Station or Iyogi Etc. Would Be Given Preference.

Learn more...

read more
Apply Now

Similar Jobs



Career Insights For Your Growth