Rs
1,25,000 to 2,00,000 p.a.
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Less than 5 Applicants
Job Description
Industry
Call Centre / BPO / KPO / ITES / LPO
Functional Area
ITES / BPO / KPO / LPO / Customer Service
Number of Vacancy
50
Education
Other Bachelor Degree
About Vwish Solutions
Troubleshoot Telephone And/or Email Inquiries in the Customer Support/technical Support Queue
troubleshoot Customer Issues Related to Internet Broadband, Cable, Dth, Modem, Router, Mobile Handset Etc.
meet Customer Requirements Through First Contact Resolution.
deliver Outstanding Customer Service to Direct Customers in a High Pace Contact Center Environment
perform Appropriate and Timely Troubleshooting of Technical Issues
meet Performance Standards in Productivity and Quality Set By the Department in a Highly Metrics Driven Operation; Number of Calls, Length of Calls, Quality Scores, Sales
candidates Having Experience Working in Technical Support with Projects like Dell On Call, Dell Solution Station or Iyogi Etc. Would Be Given Preference.
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