Technical Support Advisor jobs in Bangalore - Intelact Business Solutions

  • 181 Views
  • 1 Applicants
  • 2018-08-06

Job Description

Position : Technical Support Advisior

Qualification : Graduates / Undergraduates

Experience : 4-8 years

Location : Bangalore, Karnataka, India

Gender : Male / female

Job Description:

Shift Timings: NA / Canada support – Primarily night shifts

Transport Facility Available

Should have certification on computer n/w or Windows Operating System.

Primary Skillset: Must have a sound knowledge on Active Directory (DNS , DHCP, Routing)

Secondary Skillset:

1. Reliability: Delivery or Notification failure in real time computing i.e. to make sure that in real time the systems do not fail.

Skillsets / Technology reqd: Basic PowerShell , OS Performance Monitoring, Citrix and RDS

2. High Availability: It is a characteristic of the a system which aims to ensure an agreed level of Operational performance. In simple terms; system should not have any downtime.

Skillsets / Technology: Hyper V (MS), V Sphere (VM ware), Veritas Cluster (Veritas). L2 troubleshooting on the listed technologies

3. Device and Deployment: Patching (Upgrading) of new deployment / devices.

Skillsets / Technology: Patching Exp, Bit Locker, MDT(MS deployment Tool kit), needs to have exp in OS deployment, should be aware of Dora process

Detailed Job Description:

Communication / Soft Skill:

· Able to think critically and logically under pressure to resolve technical issues.

· Able to display a high degree of organization and be able to prioritize tasks effectively

· Must have the ability to take initiative and work in a fast-paced high-stress environment while balancing multiple demands, addressing shifting priorities, and maintaining focus.

Key Skills

  • Technical Support Advisior

Industry

Call Centre / BPO / KPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy

200

Education

Other Bachelor Degree


About Intelact Business Solutions

Intelact Business Solutions (IBS) provides Recruitment & Staffing Solutions to various companies. IBS also creates avenues for prospective job seekers.

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