Technical Sales Executive jobs in Gurgaon - Prime Search

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Job Description

Job Profile:

• Handling incoming calls & selling technical support subscription plans to the customers.

• Excellent communication & convincing skills with fluency in English.

• Should be able to multi-task during handling a transaction (Type & Talk), Should be an avid listener.

• Will be responsible for ATTAINING daily, weekly and monthly Sales Targets.

• Interact with the customers to resolve their queries related with hardware/software issues.

Job Specification:

• Ability to close sales.

• Excellent communication skills in English.

• Should be able to engage the customer in a conversation and avoid dead air on calls.

• Accurately capturing required customer details in CRM.

• A high degree of self-motivation and drive.

• Ability to work both, independently and as part of a team.

• Meet Call Quality requirements as outlined via Call Monitoring Guidelines. Requires maintaining 100% Sales Compliance as per Sales Compliance Guidelines.

• Adequate working knowledge of Anti-Virus, Spyware, Trojans, Malwares.

• Must have good working & operational knowledge of at least 1 of the following: Antivirus Software (McAfee/Symantec/TrendMicro etc.)

• Advance operational/troubleshooting skills (for at least one the following):

Computer Desktop/Laptop operations along with peripherals (Printers, Scanners, USB Drives)

• Advanced Knowledge of the Operating systems: Windows 7, Windows 2000, XP Home, XP Pro (Set-Up, Install, Re-Install, Recovery).

• Virus/Spyware/Malware eradication including Manual Virus removal.

• Basic Networking Concepts (Wireless Set-Up & Configuration & Internet Connectivity).


Computer / IT

Functional Area

IT Hardware / Technical Support / Telecom Engineering

Number of Vacancy



Other Bachelor Degree

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