Technical Member jobs in Bangalore - Titan Consultancy

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  • Job View 185 Views
  • Applicants Less than 5 Applicants
  • 2021-04-15 2021-10-15

Job Description

Roles and responsibilities:

Address customers queries from product perspective.

Understand the complex issue reported by the customer, analyse, and report it in the reporting system

Resolve support issues with a focus on root cause analysis to reduce recurring issues.

Work closely with team members and support them to resolve issues quickly and efficiently.

Keep technical skills and product knowledge up to date through self-efforts and internal training.

Actively participate in all Product related training sessions by Principal companies

Maintain high level of customer satisfaction and product quality.

Support and Mentor the junior colleagues as an when assigned.

Working with Senior Management and other Peers for strategy development and execution planning

Travel to customer site

Qualification & Skills:

Minimum Bachelor of Engineering Electrical, Electronics, Instrumentation, Power Systems, Power Electronics

Should have 2-4 yrs. of experience in technologies such as CAN, LIN, Rapid

Prototyping, Hardware-in-the-Loop, Calibration, Automotive Ethernet, MATLAB®/Simulink, Automatic Code Generation

Domain knowledge in either one of the below topics

o Mechatronics

o Drives

o Automotive Electronics

Technical knowledge of dSPACE products and technologies.

Should Possess Complex problem-solving skills

Effective Communication Skills

Proficiency of English Language and regional language is required.

Key Skills

Industry

Call Centre / BPO / KPO / ITES / LPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service

Number of Vacancy

5

Qualification

B.Tech/B.E


About Titan Consultancy

Titan Consultancy has emerged as a trusted Manpower Recruitment and Placement Firm, located in Bangalore. Titan Consultancy was established in the year 2005. The company’s Managing Partner Mr. Mahesh continues to play a pivotal role in the company’s success. As a manpower mobilizing company, our specialization extends to the identification, assessment and recruitment of the right talent. We recruit across industries and provide the best solutions to many MNCs and leading Indian business houses. Though we handle various verticals but the major focus lies on needs of middle and senior management. We maintain a successful track record of having placed 2,000 professionals and 80% of our revenue comes from our existing client base.

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