Key Skills
Teamcenter Unified Aras Innovator Application Maintenance IT Multi-CAD Integrations Aras SP11 Debugging ALM Tools
Education
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Advanced/Higher Diploma, Professional Degree, Any Bachelor Degree, B.C.A, B.Tech/B.E, M.C.A, M.Tech
Job Description
Overall Responsibility:
Responsibilities include providing IT-focused end-user support for ~3000 users, assist with applications
maintenance, patching and upgrades, and continuous improvement with change/ enhancement requests serving
as a Subject Matter Expert in Siemens product including Teamcenter Unified and Aras Innovator. This position is
primarily responsible for addressing end-user incidents and requests for assistance within agreed service level
guidance in support of business and IT priorities.
PRINCIPAL FUNCTIONAL RESPONSIBILITIES:
End-user support of Teamcenter unified (v10.1.x/11.1.x), multi-CAD Integrations, Product Data/ Change/
Document Management, and Workflows in production environments.
End-user support of Aras SP11, multi-CAD Integrations, Product Data/ Change/ Document Management,
and Workflows in production environments.
Perform root cause analysis, debugging problems with the Teamcenter & Aras environment, and then
work with the appropriate technical teams to develop, test, and implement fixes to preventrecurrence.
Assist ongoing change/ enhancements release management
Effectively adopt ALM tools to manage change management and source controls
Coordinate with Database Administrators, IT Operations, customers and software vendors to plan
releases as well as schedule and coordinate outages for deployment
Understand, manage and test disaster recovery plans
Manage multiple server environments, configurations and associated change including development,
stage and production
Develop and maintain Teamcenter/Aras workflows, overall workflow design and handlers
Coach, train and mentor team members to improve their ability to productively contribute to operations
and projects
Drive efficiency initiatives including knowledge management, system administration automation and
effective documentation.