Tech Support Executive jobs in Vadodara - Agile Sampada

  • It Tech Support Executive/ Tech Help- Desk Support Executive

    Agile Sampada

    1. 0 - 1 yrs
    2. Vadodara
    Rs 3,00,000 to 3,00,000 p.a.

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  • Job View 43 Views
  • Applicants Less than 5 Applicants

Job Description

Excellent Opportunity to Work as It Tech Support for a European Company

it Tech Support Executives Needed in Vadodara:

company Name: Shaural Infotech

shift Timings: Morning Shift for Female Candidates and Uk Shift for Male Candidates (3 Pm to 1 am for Male Candidates)

roles and Duties:

• Working with Customers/employees to Identify Computer Problems and Advising On the Solution

• Logging and Keeping Records of Customer/employee Queries

• Analyzing Call Logs So You Can Spot Common Trends and Underlying Problems

• Updating Self-help Documents So Customers/employees Can Try to Fix Problems Themselves

• Working with Field Engineers to Visit Customers/employees if the Problem is More Serious

• Testing and Fixing Faulty Equipment

experience Needed:

0 to 3 Years of Handling Technical Queries in a Csr (customer Service Domain)

you Will Be Required to Handle Technical Queries and Issues and Fixing Them Quickly So that the Internal Processes Become Smoother

news from the Clientele:

if You have Your Passport Ready and You Know Your Job in Depth, Then the Employer Will Be Happy to Send You On Official Tours Across the Globe as this is a European It Company.

this Company Believes in Growth of Employees So if You are Doing Justice to Your Roles and Duties, Then There is Plenty of Room for Personal Growth.

Key Skills

Industry

Computer / IT

Functional Area

IT Software - Others

Number of Vacancy

6

Education

Other Bachelor Degree, B.Tech/B.E


About Agile Sampada

Roles and duties:
• Researching, designing, implementing and managing software programs
• Testing and evaluating new programs
• Identifying areas for modification in existing programs and subsequently developing these modifications
• Writing and implementing efficient code
• Determining operational practicality
• Developing quality assurance procedures
• Deploying software tools, processes and metrics
• Maintaining and upgrading existing systems
• Training users
• Familiarity with managing databases
• Working closely with other developers, UX designers, business and systems analysts
• Manage and lead the team whenever needed
Experience needed:
• 3+ years of relevant experience as a software developer
• Hands on experience in Laravel / MVC frameworks
• Sound knowledge of PHP programming and clear understanding of HTML5 and CSS3
• Familiarity with SQL and NoSQL databases
Education qualifications:
A degree and a technical background should be required to gain a Software Developer role. Degrees in the following subjects should be highlighted as particularly advantageous:
• Computer Science
• Computer Software Engineering
• Software Programming and Development
• Engineering
As a Software Developer a potential candidate should have the following qualities:
• Knowledge and interest in computer systems and the latest technologies
• The ability to learn new technologies quickly
• An analytical mind
• The ability to communicate complex procedures to other colleagues
• Commercial and business awareness
• Good communication skills – both written and verbal
• Attention to detail and desire to probe further into data
Candidate must have hands on experience in Laravel/Software Development.

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