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  • Applicants Less than 5 Applicants

Job Description

We are seeking a Tech. Sales/Support & Customer Care Executive to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

Handle customer inquiries and complaints

Provide information about the products and services

Troubleshoot and resolve product issues and concerns

Document and update customer records based on interactions

Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

Previous experience in customer service, sales, or other related fields

Ability to build rapport with clients

Ability to prioritize and multitask

Positive and professional demeanor

Excellent written and verbal communication skill

Key Skills

Industry

Business Services / Recruitement / Matrimony

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy

20

Education

Secondary School, B.A, B.C.A, B.B.A, B.Com, B.Tech/B.E, M.A, M.B.A/PGDM, M.Com


About Rrr It Services Pvt Ltd

We are seeking a Tech. Sales/Support & Customer Care Executive to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
​Qualifications:
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skill

Learn more...

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