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Job Description
Industry
Recruitment Consulting / Staffing Services
Functional Area
ITES / BPO / KPO / LPO / Customer Service
Number of Vacancy
20
Education
Secondary School, B.A, B.C.A, B.B.A, B.Com, B.Tech/B.E, M.A, M.B.A/PGDM, M.Com
About Rrr It Services Pvt Ltd
We are seeking a Tech. Sales/Support & Customer Care Executive to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Qualifications:
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skill
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