Team Leader jobs in Gurgaon - Imperial Training & Consulting

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  • Applicants Less than 5 Applicants

Job Description

Job Description:

To handle a team of associates working on any process

Excellent management & leadership qualities.

Administrating & resolving escalated queries.

Mentoring & achieving team targets.

Guiding the team time to time.

Making reports & appraisal

Desired Candidate Profile:

Must have Min 2 years of experience as team leader in BPO

Aware of KRA'S of team leader

Strong skill sets on Attrition , Shrinkage , SLA , C-sat, AHT, Occupancy , MBR & QBR

Good communication skills

Flexible with 24/7 timings

Immediate joiner

Key Skills

Industry

Call Centre / BPO / KPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy

60

Education

Other Bachelor Degree


About Imperial Training & Consulting

Imperial Training & Consulting is a reliable Placement Consultant, which was established in 2010 in New Delhi, India with the aim to provide the best-in-class Training & Development, Domestic Placement, Overseas Placement, Manpower Recruitment, Human Resource Consultant, and Risk Management to bring growth to both the individual as well as the firm. Functional with the resolve and hard work of professional business consultants, technologists, human resource managers and education counselors, we have cemented a strong industrial position because of our flawless services. We aim to provide utmost satisfaction to our clients by making sure that we deliver more than your expectation to make your dreams and ambitions come true by making use of superior technology to source employees and find the right jobs.

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