We are looking for a System admin who will be implementing and supporting the IT department needs such as managing employee's laptops and desktops on all the aspects from licensing to imaging of the windows 10 pro with needed application package and the security it needed in the front. He / She Need to understand the networking structure of the organization and security system on it. Hands-on experience with Windows/Linux/Mac OS environments
He/she needs to take care of the Techelita owned and all the client AWS accounts from implementation and support point of view. which is connected to Techelita network.
Responsibilities and Duties
This System admin will be working Close with our infrastructure head to get the needed implementation and maintenance done.
Technical Engineer install and configure computer applications.
Research and identify solutions to software and hardware issues
Engineers monitor and maintain computer networks.
System admin will be working on the ticket basis resolving as support.
Need to meet the SLA provided on the ticket priorities.
Need to maintain and fix day today issues what employees are facing on premise and contractors who is working remotely.
Online support needs to be provided to the contractors who is working remotely.
He / She is responsible of procuring and maintaining all software's and Microsoft Licensing such as Microsoft office 365, Microsoft OS (Windows 10 pro).
Taking care of employee onboarding IT related requirement. such as get them a laptop with right image loaded into it. Getting them access to office 365 ext. On the approval basis.
Managing and maintaining the IT assets of the organization such as number of laptops and desktops and assignment details.
Maintain the internet providers of Techelita and manage the data flow and usage of the data of employees.
Azure AD maintenance such as adding a user and giving right permission to right group.