Support Technical Specialist jobs in Hyderabad - Freelancing Consultant

  • Job View 18 Views
  • Applicants Less than 5 Applicants

Job Description

• Serve as in-house technical expert with a focus on helping our customers increase their consumption by providing advisory services.

• Provide technical guidance on new features, functionalities and encourage customer adoption.

• Drive the deployment of the customers.

• workloads into Azure and increase their consumption of the platform by providing deployment guidance, supporting development of the customers.

• Cloud adoption model, and providing appropriate recommendations to overcome blockers.

• Ability to inspire customers by communicating complex concepts in a simple, business value context with proven white boarding capabilities.

• Be a proven self-starter who takes ownership of opportunities, works independently, manages multiple simultaneous tasks, and deals well with ambiguity and last-minute changes.

• Have the ability and passion necessary to maintain technical excellence with emerging technologies, including competitive technologies, while continuing to manage customer opportunities.

• SME helps to define areas they support, because they are closer to the customer.

• Focus on high level functions and capabilities necessary to help customers take advantage of new features and functionalities.

• Coach and mentor PDMs to raise the technical ability of the rest of the team, and/or to become certified in required Azure technical certifications.

• Technical Specialist will be responsible to collate and provide information on the product and trending customer issues/challenges with the team.

• Drive auditing of Case Notes and Tagging for future searches in Case tracking tool & maintain Knowledge Base.

• Have a commitment to customer and partner satisfaction, ability to thrive in a competitive team environment.

Key Skills

  • Support Technical Specialist

Industry

Computer / IT

Functional Area

IT Software - Client Server

Number of Vacancy

5

Education

B.C.A, B.Sc, B.Tech/B.E, M.C.A, M.Sc, M.Tech


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