Support Technical Specialist jobs in Hyderabad - Freelancing Consultant
Serve as in-house technical expert with a focus on helping our customers increase their consumption by providing advisory services.
Provide technical guidance on new features, functionalities and encourage customer adoption.
Drive the deployment of the customers.
workloads into Azure and increase their consumption of the platform by providing deployment guidance, supporting development of the customers.
Cloud adoption model, and providing appropriate recommendations to overcome blockers.
Ability to inspire customers by communicating complex concepts in a simple, business value context with proven white boarding capabilities.
Be a proven self-starter who takes ownership of opportunities, works independently, manages multiple simultaneous tasks, and deals well with ambiguity and last-minute changes.
Have the ability and passion necessary to maintain technical excellence with emerging technologies, including competitive technologies, while continuing to manage customer opportunities.
SME helps to define areas they support, because they are closer to the customer.
Focus on high level functions and capabilities necessary to help customers take advantage of new features and functionalities.
Coach and mentor PDMs to raise the technical ability of the rest of the team, and/or to become certified in required Azure technical certifications.
Technical Specialist will be responsible to collate and provide information on the product and trending customer issues/challenges with the team.
Drive auditing of Case Notes and Tagging for future searches in Case tracking tool & maintain Knowledge Base.
Have a commitment to customer and partner satisfaction, ability to thrive in a competitive team environment.
- Support Technical Specialist
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