Support Engineer jobs in Mumbai - Sunil Manpower Services

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Job Description

We have following requirement.

We are looking for candidates for Support Engineer position.

Position Name: Support Engineer

Linux certified (preferred), up to 1 year experience in L1 support or both.

Able to work in shifts 24/7.

Participate in systems support based on an on-call rotation model ensuring availability.

Excellent interpersonal and organizational skills

Able to communicate effectively internally and with clients overseas

Knowledge of ITIL Processes


Linux/Windows Operations & Service Desk request handling

General IT Administrative tasks: Create, change and delete accounts, groups, projects, repositories, etc.

Linux/Windows Patching tasks, Server Setups/Rundowns (VMs & PSs)

Backup verification, Software Compliance and Antivirus status checks & Incident management

Infrastructure Health Monitoring (VCenter-Sphere), Escalate Non-Standard Service Requests

Inventory management CMDB using GLPI tool.

Knowledge &/or Hands on Active Directory, JIRA & Confluence, ANSIBLE is required

Event Management, Log Management (Review logs and create incidents) & Design website security policy

Create service level agreement (SLA) and Service Desk (SD) reports.

Writing Knowledge Base entries as and when expected & Platform Documentation

Knowledge of Cloud Operations & Processes is a big Plus

Basic Knowledge of various Monitoring/Deployment/Virtualization tools is required

Good knowledge of Microsoft Office especially Excel


1. Passports: Required(at least applied)

2. Fresher’s with Linux certifications (L1 support) are also preferred.

Candidates from Western line are preferred, Central line can be considered(Dadar, Ghatkopar, Kurla, Vikroli)

Key Skills


Computer / IT

Functional Area

IT Software - Application Programming / Maintenance

Number of Vacancy



Higher Secondary

About Sunil Manpower Services

Sunil Manpower Services is a flourishing rnname in the HR Management industry, and proven expert in providing eminent services like Placement Services, Manpower Recruitment, Staffing Solution, Human Resource Consultancy and Career Consultant. Since the inception in 2014, the company has served hundreds of clients in India and abroad. rnResources To offer the clients with premium services, we have developed some of the resources that assist us in meeting the objectives. Located in the flourishing Mumbai City of Maharashtra, we have a well-developed infrastructure that is fully equipped with necessary amenities.rnrnThe Competent, Experienced and Qualified HR staff takes full care to ensure that the clients get Competent hands and the Candidates get prospective jobs. Our professional staff believes in smart working with unique methodology to provide adaptable solutions to the clients.

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