Support Engineer

Rimini Street

We Actively Seek a Support Engineer, Hyperion / Obiee for a Remote Position Located in Hyderabad India.

experience

5 Years Relevant Hyperion / Obiee Experience in a High Volume Ticket Based Environment (ams)

the Ideal Candidate Will Be Fluent (speaking / Reading / Writing) in English and have At Least 3 Years hands On System Support Experience.

3 to 5 Years Direct Support of Hyperion / Obiee Applications

excellent Client Communication Skills

deep Working Knowledge and Understanding of Supporting Business Processes

analytical, Logical Problem Resolution Skills

knowledge of Localizations: Architecture, Implementation and Key Functionality

expertise with Multiple Clients Including Full Life-cycle Implementation Experience, Configuration and Administration of the Application a Plus.

knowledge of Maintenance/patching Mechanics and Architecture.

demonstrable History Solving Complex Problems Across Multiple Modules.

experience in Creating, Maintaining and Updating Customer Documentation

experience in Supporting Customer Month-end Processing, Internal and External Audits, Etc.

deep Understanding of Itil Processes

must Be Familiar with and have Experience in Working with Customer Change Management

Experience : 3 - 5 Years

No. of Openings : 2

Education : Any Bachelor Degree

Role : Support Engineer

Industry Type : IT-Hardware & Networking / IT-Software / Software Services

Gender : [ Male / Female ]

Job Country : India