Subject Matter Expert jobs in Gurgaon - Langza Business Service Pvt Ltd

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  • Job View 68 Views
  • Applicants Less than 5 Applicants
  • 2020-08-04

Job Description

About Company:

the Parent Company of India Rep Co. and India Virtual Assistant, We are a Growth Stage Company in the International Kpo Space. We Began Our Journey in 2015 and have Since Then Developed a Clientele Comprising of Fortune 500 Companies, Msmes & Startups from Development Economies Including Usa, Uk, Spain, Germany, Belgium, Australia, Canada, Singapore & More.

international Kpo Seeks Subject Matter Expert with Experience in Back Office Processes (non-voice, Data Driven Processes).

kras Would Include to Assist the Team Leaders On Current/new Processes, Quality Control, Productivity. the Candidate Would Be Required to Understand New Projects Guidelines from Overseas Clients Via Training Calls/ppt Guides Etc.

he / She Would Need to Assist the Associates On New Projects in the Supervision of Team Leader to Ensure Zero Error and Optimum Production By the Team.

1. Managing Thousands of Data Using Ms Excel & Sales Force.

2. Performing Multiple Types of Research I.e. Contact Search, Company Search Etc.

3. Conducting Web Search for Companies Details like Address, Hq Tel., Staff Details, Entity Details like Emails, Personal Contact Details Using Different Data Mining Tools like Wikipedia, Google, Linkedin, Etc Worldwide Data Research (europe, Usa, & Asia Etc)

4. Extract and Analyze the Large Volume Data Find the Hidden Insights & Details of the Companies with Multiple Functions like Linkedin, Zoom Info, Google, Etc.

5 a Detail-oriented Person Who Goes Deep Into the Task

6. Should have to Speak, Write and Understand English Fluently.

job Specification

industry Type : bpo / Call Centre / Ites

functional Area: Ites, Bpo, Kpo, Lpo, Customer Service, Operations

employment Type: Full Time, Permanent

education: ug: Bca in Computers, B.sc in Electronics, Any Specialization, Computers, B.tech/b.e. in Electronics/telecommunication

pg: Ms/m.sc(science) in Any Specialization, M.tech in Any Specialization, Mca in Computers, Mba/pgdm in Any Specialization

Key Skills

Industry

Call Centre / BPO / KPO / ITES / LPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service

Number of Vacancy

2

Education

B.Tech/B.E


About Langza Business Service Pvt Ltd

We begin by understanding the business process you wish to outsource, so we are perfectly clear on the type of team we need to deploy for you. Typical questions we will put to you are; How many people do you need? What skills and experience are required of each team member? What ratio of managers to staff is optimal? What hours would you like your team to work? We would develop a customized outsourcing strategy & plan in a consultative manner to make it work for you.

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