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Job Description

Experiences : F&B is Must

Store Operations:

• Develops and executes sales and profit plans that are in-line with budgetary goals.

• Ensures and is accountable for profitability of the store by growing sales and controlling costs of goods, inventory levels, labour, supplies and expenses.

• Maintains and utilises daily, weekly, quarterly and annual financial reporting tools.

• Ensures proper team member coverage, scheduling according to the needs of business while maintaining target labour costs.

• Oversees all cash and media management functions. Able to perform all POS duties, front and back of house functions including opening and closing procedures, coordinating with the Franchisee Owner & the Corporate Office as necessary.

• Maintains proper loss prevention standards, reviewing cash handling procedures, deposits and safe procedures.

• Maintains a clean well-merchandised store, following visual presentation plans and standards.

• Plans, executes and communicates all sales promotions and new product information effectively and efficiently.

• Identifies staffing, recruiting, interviewing, hiring, and training needs of qualified candidates. Facilitates on-going training and development of current staff.

• Promotes and practices safe work habits, identifying and resolving potential safety hazards, operational inconsistencies and any team member or customer incidents. Documents accidents, conducts initial investigation and determination of root cause in the interest of maintaining a safe work environment. Conducts monthly safety meetings ensuring team member compliance in all safety initiatives.


• Is the Role Model for outstanding service and “owner” of the service initiative at his/her store.

• Pro-active in solving customer problems and satisfying customers in various situations.

• Ensures that all team members are committed to and demonstrate our Guiding Principles and House Rules.


FMCG / Food / Beverages

Functional Area

Hotel / Travel / Airlines

Number of Vacancy



Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree

About The Chocolate Room

The chocolate room was established in the year of 2007. From last 10 years the company has grown very fast. Now the brand has its presence in 8 countries, 20+ states, 50+ cities and 200+ chocolate café across the globe. It’s the first chocolate café brand which started giving franchise in the Indian market and is the first who introduced live kitchen concept in the Indian café industry to serve fresh food.

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