Store Operations and Management:
Maximize efficiency and protect business integrity by applying store SOPs (Standard Operating Procedures) and procedures guided by the Area Manager
Follow SOP for Customer Service, VM, Store Ambience, Hygiene & Cash Collection
Maintain floor standards including replenishment and presentation as well as the general appearance and cleanliness of the store.
Manage the day to day operations of the outlet including, coaching, goal setting, support and development of staff.
Maintain the best retail standards as per the market positioning of the brand
Identify seasonal promos, implement marketing promotions as per guidelines, maximize returns from promotions
Analyze secondary sales and stock in hand on weekly basis and plan for replenishments.
Responsible for Stock & Pilferage maintenance, perpetual inventory and global stock count to control shrinkages and pilferages.
Responsible for conserving and protecting company assets and inventory by regular stock take of assets and merchandise inventory
Sales & Revenue Targets:
Achieve volume and revenue goals at the assigned Company Store
Achieve personal sales goals and the goals set for the Sales Team at the Store
Target fixation & forecasting at SKU level.
Drive sales and achieve targets of the store through superior customer service, events and promotions
Planning & execution of micro marketing activities at ground level
Coach each store employee to establish realistic sales goals for each month and develop an action plan.
Offer them advice, support, and motivation to help them meet their sales objectives.
Assist store employees in the selling process whenever needed. Enhance the customer shopping experience by participating in the sales process.
Proactively stay connected to the Customer through various means to evolve and build a long lasting relationship
MIS Submission of daily / weekly / monthly reports to the Management
Manage all other matters pertaining to store sales and perform