• Sr. Customer Care Associate Us Based E Commerce

    WB Promotions

    1. 1 - 4 yrs
    2. Gurgaon
    Rs 1,75,000 to 3,25,000 p.a.

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  • Applicants Less than 5 Applicants

Job Description

Position : Customer Support Executive / Relationship Manager

we are Seeking Full-time Mature, Experienced, Hardworkingteam Members for a Variety of Different Shifts and Positions, Including Shifts During the Early Morning, Day, Evening, and Overnight.

job Description:

• handling Customer Queries Through Emails , Phone Calls and Chats

• converting Inquiry Calls /chats to Sales

• prompt Response On Emails

• handling Internal System to Manage Order Flow

• resolving Problems On Customer Orders

• pre Sales Process Which Involves Providing Product Information, Price Quotes and Any Necessary Info Required

should Be Capable of Converting Leads to Sale

profile Required:

• ready to Work in Night Shifts (cst)

• thorough Experience in Client Handling

• 1-4 Years of Minimum Prior Sales Experience

• preference to People Who have Handled B2b Sales or Corporate Clients Before

• excellent Customer Support Ability

• ready to Work in a Fast Paced Environment

• can Handle Pressure Well

• multi Tasking and Eye for Details

• excellent Communication Skills and Minimum 30-35wpm Typing Speed Preferred

please Do Not Apply if You Do Not Adhere to Below:

• excellent Spoken & Written English

• minimum 1 Years of Sales Experience

• ability to Work in Shifts

• do Not have Patience to Listen and Understand Customer Situation

• if You Work Looking At Your Watch as When the Shift Ends.

• if You are Not Looking for a Long Term Position

• if You are Not Located in or Around Gurgaon

Industry

Call Centre / BPO / KPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy

10

Education

Other Bachelor Degree


About WB Promotions

Position : Customer Support Executive / Relationship Manager
we are Seeking Full-time Mature, Experienced, Hardworkingteam Members for a Variety of Different Shifts and Positions, Including Shifts During the Early Morning, Day, Evening, and Overnight.
job Description:
• handling Customer Queries Through Emails , Phone Calls and Chats
• converting Inquiry Calls /chats to Sales
• prompt Response On Emails
• handling Internal System to Manage Order Flow
• resolving Problems On Customer Orders
• pre Sales Process Which Involves Providing Product Information, Price Quotes and Any Necessary Info Required
should Be Capable of Converting Leads to Sale
profile Required:
• ready to Work in Night Shifts (cst)
• thorough Experience in Client Handling
• 1-4 Years of Minimum Prior Sales Experience
• preference to People Who have Handled B2b Sales or Corporate Clients Before
• excellent Customer Support Ability
• ready to Work in a Fast Paced Environment
• can Handle Pressure Well
• multi Tasking and Eye for Details
• excellent Communication Skills and Minimum 30-35wpm Typing Speed Preferred
please Do Not Apply if You Do Not Adhere to Below:
• excellent Spoken & Written English
• minimum 1 Years of Sales Experience
• ability to Work in Shifts
• do Not have Patience to Listen and Understand Customer Situation
• if You Work Looking At Your Watch as When the Shift Ends.
• if You are Not Looking for a Long Term Position
• if You are Not Located in or Around Gurgaon

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