Software Testing jobs in Gurgaon - CAREER HOTSPOT & SERVICES

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  • Job View 5 Views
  • Applicants Less than 5 Applicants
  • 2019-03-15

Job Description

Software Testing / QA Job at Gurgaon-Indialends

Graduation Only | 6 months to 2 yrs exp |

21 - 30 yrs age only

Salary ₹15,000 to ₹25.0 K Monthly

Interview 15 to 20 March,19

We are looking for the candidate as Quality Analyst with minimum 6-months experience in Quality Testing, Call Monitoring and Call Auditing with Excellent Communication skills..

Shift Timings:-9:30 am - 6:30 pm

Weekly Working Days:- 6 Days

Off Days: Roaster off (Any day in a week will be off)

Selection Criteria:-

1)Graduation degree mandatory

2)6 months to 2 yrs of experience mandatory

3)Experience from call quality analyzing only

4)Excellent English skills - Ability to Speak, Read & Write

Job Description:-

Monitor calls and evaluates Quality Audit form.

Identify improvement points and provide actionable insights to the agents.

Track progress of the agents assigned to them

Conduct feedback sessions to explain the pain points of the agent and suggest improvements

Maintain audit report and agent progress report.

Make outbound sales calls related to the assigned process.

Key Skills

  • Software Testing Engineering

Industry

Banking, Investments, Stock Market & Financial Services

Functional Area

Banking / Investments / Stock Market / Financial Services

Number of Vacancy

5

Education

Other Bachelor Degree


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