Software Support Engineer Apprentice jobs in Gandhinagar - Indian Institute of Technology Gandhinagar

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Job Description

Indian Institute of Technology, Gandhinagar (IITGN) invites candidates for Walk-in interview for One year internships for its Institute Management System (IMS) as mentioned below:

Qualification : B.Tech/BE/MCA (regular) with minimum 65% marks.

Skills Required : 1. Knowledge of DB (SQL server), PHP/ .Net Application and scripting. 2. Good analytical and debugging skills.

Job Description : 1. Assist customers, provide production support and testing for software system. 2. Analyse business processes and ensure compliance to controlled processes according to business requirements. 3. Perform tests on production applications and prepare recovery procedures for applications and provide upgrade to same. 4. Monitor and provide support to workflows and provide expert knowledge on workflow designs. (Not sure what this point is.) 5. Develop and maintain professional relationships with customers and provide support to IMS. 6. Monitor alerts and escalate issues for procedures and systems. 7. Coordinate with various teams and raise support ticket for issues, analyze root cause and assist in efficient resolution of all production processes. 8. Greet customers pleasantly and ensure compliance to customer requirements. 9. Maintain logs of issues and ensure resolutions according to quality assurance tests for production processes. 10. Prepare test applications and review PHP/ .Net application servers. 11. Strong written and verbal communication skills. 12. Ability to work in a team

Website : https://www.iitgn.ac.in/

Reference Id : https://www.iitgn.ac.in/pdf/job/2019/06/Advt-SSEA-IMS-27062019.pdf


Industry

Government / Public Services / Defence

Functional Area

IT Software - Application Programming / Maintenance

Last Apply Date

2019-07-12

Education

B.Tech/B.E, M.C.A


About Indian Institute of Technology Gandhinagar

Indian Institute of Technology,Gandhinagar (IITGN) invites candidates for Walk-in interview for One year internships for its Institute Management System (IMS).
Qualifications & Experience:
Necessary Qualification: B.Tech or MCA (regular) with minimum 65% marks.
Skills Required: Knowledge of DB (SQL server),.Net Application and scripting. Good analytical and debugging skills.

Website:https://www.iitgn.ac.in/

Reference Id:https://www.iitgn.ac.in/pdf/job/2019/06/Advt-SSEA-IMS-27062019.pdf

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